Understanding Workplace Violence and Harassment: Level 2 Certificate
For learners looking to increase their knowledge and understanding of workplace violence and harassment across any sector.
Course summary
- Qualification
- NCFE Level 2 Certificate in Understanding Workplace Violence and Harassment
- Level
- Level 2
- Awarding body
- NCFE
- Qualification number (QAN)
- 603/3928/7
- Guided learning
- 110 hours
- Total time
- 140 hours, including study and assessment
- Cost
- Free if you are eligible
Who it's for and what you'll learn
This Understanding Workplace Violence and Harassment NCFE Level 2 qualification is designed for learners who want to increase their knowledge and understanding of workplace violence and harassment across any sector. This will focus on the study of possible causes of violence in the workplace and how to reduce the risk of workplace violence and harassment.
The objectives of this qualification are to:
- provide learners with an understanding of how organisational policies and procedures can contribute to a safe working environment
- provide learners with an understanding of why workplace violence may occur, the possible causes and how the risk of workplace violence can be reduced
- provide learners with an understanding of equality, diversity and inclusion in the workplace
What the course covers
To be awarded the Understanding Workplace Violence and Harassment level 2 qualification, learners are required to successfully complete 4 mandatory units:
Unit 1 - Contributing to a positive and safe working environment
This unit aims to provide learners with an understanding of how organisational policies and procedures can contribute to creating a positive and safe working environment, in addition to understanding their own responsibilities and limitations. The learner will also have an understanding of risk assessment and how to promote a positive and supportive workplace culture.
The learner will:
- Understand how organisational policies and procedures can contribute to a positive and safe working environment
- Understand personal responsibilities and limitations in contributing to a positive and safe working environment
- Understand risk assessments in the workplace
- Understand the importance of a positive and supportive culture in the workplace
- Understand personal safety in terms of lone working
Unit 2 - Violence in the workplace
The aim of this unit is to provide learners with an understanding of workplace violence. Learners will understand the possible causes of violence in the workplace, how to reduce the risk of workplace violence and reporting procedures to follow when workplace violence occurs.
The learner will:
- Understand workplace violence
- Understand the possible causes of violence in the workplace
- Understand the reporting procedures following workplace violence
- Understand how to prevent the risk of violence in the workplace
Unit 3 - Understanding aggression, bullying and harassment in the workplace
The aim of this unit is to provide the learner with an understanding of aggressive behaviour, bullying and harassment in the workplace, including techniques to de-escalate such behaviour, and to outline the impact that aggressive communications can have on the workplace.
The learner will:
- Understand aggression and how to deal with aggressive people in the workplace
- Understand bullying and harassment in the workplace
- Understand how to respond to bullying or harassment in the workplace
- Understand aggressive communication within the workplace
Unit 4 - Understand equality, diversity and inclusion in the workplace
The aim of this unit is for the learner to develop an understanding of equality, diversity and inclusion in the workplace. This will include current workplace legislation and how individual rights are protected.
The learner will:
- Understand equality, diversity and inclusion in the workplace
- Understand how the rights of individuals are protected in the workplace
How these courses usually work
Every provider does things a little differently, so check the details with them before you apply.
Where and how you study
Most of these courses are studied online, from home. You'll usually need internet access and a laptop or desktop computer. A phone or tablet may not be enough. Some providers can send paper workbooks if you ask.
How long it takes
- This qualification is designed to take about 140 hours in total, including study and assessment.
- Many learners finish in around 6 weeks by studying 4 to 5 hours a week. You can go faster if you have more time.
- Providers usually set a deadline, often 10 to 12 weeks after you start.
Support
Providers usually give you a tutor who marks your work and answers your questions by email, phone or message.
Assessment
There are usually no exams. Instead, you answer assessment questions as you work through the course and send them to your tutor to mark. If an answer needs more work, you can usually change it and send it again.
Your certificate
When you pass, your certificate comes from the awarding body, NCFE. It often takes 8 to 12 weeks to arrive after your final assessment.
Things to check before you start
- Many providers only let you study one funded course at a time.
- If you leave the course early, or don't finish by the deadline, some providers charge an admin or withdrawal fee, often around £125. Ask about this before you sign up.
Can I do this course for free?
ASF local flexibility: 19+, England resident, unemployed or earning under £26,800 (devolved areas vary; many restrict online L2).
Check if you're eligible for this course using the "Am I eligible?" form below. It also shows which providers offer it. The provider makes the final decision.
You can also read who can get a free course.
Where can I study this?
We've found 5 providers offering this course for free to eligible learners.
Answer a few quick questions to check whether you’re likely to get this course for free. We’ll then show you which providers offer it.
What could I do next?
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Sources
- NCFE Level 2 Certificate in Understanding Workplace Violence and Harassment - List of Qualifications approved for fundingqualifications.education.gov.uk
- NCFE qualification factsheet (603/3928/7)ncfe.org.uk (PDF)
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