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Cleaning Principles: Level 2 Certificate

For learners who work, or want to work, in the cleaning sector.

Course summary

Qualification
NCFE Level 2 Certificate in Cleaning Principles
Level
Level 2
Awarding body
NCFE
Qualification number (QAN)
601/0791/1
Guided learning
110 hours
Total time
130 hours, including study and assessment
Cost
Free if you are eligible

Who it's for and what you'll learn

This Cleaning Principles NCFE Level 2 qualification will provide learners with a range of underpinning knowledge in both generic and specialist cleaning principles. With cleaning being one of the largest business sectors in the UK, it underpins many aspects of life today and is essential for the prevention of disease and spread of infection.

This qualification aims to:

  • provide learners with a range of underpinning knowledge in both generic and specialist cleaning principles
  • meet the needs of learners who work or want to work in the cleaning sector

The objective of this qualification is to help learners to:

  • develop their knowledge and understanding of the skills required for working in the cleaning sector

What the course covers

To be awarded the Cleaning Principles level 2 qualification, learners must achieve a minimum of 13 credits: 10 credits from the 3 mandatory units listed below, plus a minimum of 3 credits from the optional units (which will be confirmed by your learning provider when you start):

Unit 1 - Dealing with routine and non-routine waste

In this unit, learners will develop an understanding of the procedures involved in handling and transferring routine and non-routine waste.

The learner will:

  • Understand procedures for handling routine and non-routine waste
  • Understand how to handle and transfer routine and non-routine waste

Unit 2 - Health and safety for the cleaning and support services industry

In this unit, the learner will develop an understanding of the health and safety legislation which applies to the cleaning and support services industry. They’ll also learn how to work in a safe manner and how to control risks in the workplace.

The learner will:

  • Understand the health and safety legislation which applies to the cleaning and support services industry
  • Understand how to work in a safe manner
  • Understand how to control risks in the workplace

Unit 3 - Working with customers and others in the cleaning and support services industry

In this unit, the learner will understand how to communicate effectively with customers. They’ll also learn how to meet customers’ needs and how to contribute to effective team working.

The learner will:

  • Understand how to communicate effectively with customers
  • Understand how to meet customers’ needs
  • Understand how to contribute to effective team working

How these courses usually work

Every provider does things a little differently, so check the details with them before you apply.

Where and how you study

Most of these courses are studied online, from home. You'll usually need internet access and a laptop or desktop computer. A phone or tablet may not be enough. Some providers can send paper workbooks if you ask.

How long it takes

  • This qualification is designed to take about 130 hours in total, including study and assessment.
  • Many learners finish in around 6 weeks by studying 4 to 5 hours a week. You can go faster if you have more time.
  • Providers usually set a deadline, often 10 to 12 weeks after you start.

Support

Providers usually give you a tutor who marks your work and answers your questions by email, phone or message.

Assessment

There are usually no exams. Instead, you answer assessment questions as you work through the course and send them to your tutor to mark. If an answer needs more work, you can usually change it and send it again.

Your certificate

When you pass, your certificate comes from the awarding body, NCFE. It often takes 8 to 12 weeks to arrive after your final assessment.

Things to check before you start

  • Many providers only let you study one funded course at a time.
  • If you leave the course early, or don't finish by the deadline, some providers charge an admin or withdrawal fee, often around £125. Ask about this before you sign up.

Can I do this course for free?

ASF local flexibility: 19+, England resident, unemployed or earning under £26,800 (devolved areas vary).

Some areas of England (devolved areas such as Greater London and Greater Manchester) set their own rules, so a provider may not be able to fund you if you live there. Withdrawal or admin fees can also apply.

Check whether you're eligible for a free course. The provider makes the final decision.

Where can I study this?

We've found 4 providers offering this course for free to eligible learners.

Answer a few quick questions to check whether you’re likely to get this course for free. We’ll then show you which providers offer it.

Where do you live?
How old are you?
Are you working?
Do you earn less than £26,800 a year?
Your pay before tax. If you’re not working, choose “Yes”.

Your details

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